- How to deposit funds?
China Union Pay (USD accounts only) / Credit Card:
Login > Deposit > Visa/Mastercard > select ‘Trading Account’ > select ‘Credit Card’ .Enter ‘Amount’ > Click ‘Fund Now’.
If you need to add a credit card, please click on ‘Manage Credit Cards’.
Poli (AUD accounts only):
Login > Deposit > Poli Payment > select ‘Trading Account’ > Enter ‘Amount’ > Click ‘Fund Now > You will then be re-directed to Poli Payment > Select your Australian Bank > click ‘Continue’.
This will re-direct you to your online banking where the bank details will be pre-populated with the amount you entered in the client portal.
Skrill (USD accounts only):
Login > Deposit > Skrill > select ‘Trading Account’ > Enter ‘Amount’ > Click ‘Fund Now > You will then be re-directed to Skrill.
Login > Deposit > Bank/Wire Transfer > Select the currency of the bank account you are sending funds to.
- How to add/manage credit cards?
My Account > Credit Cards > ‘Add Credit Card Now’ > Enter Card Details > Choose Front and Back Image of Credit Card* > Add Credit Card.
- How to view deposit history?
Login > My Account > Deposit History.
- How to view transfer/withdrawal history?
Login > My Account > Transfer History.
- How to withdraw funds?
Login > Withdrawal > Select ‘Trading Account’ > enter ‘Amount’ > Select the withdrawal method > click ‘Request Withdrawal’.
- How to change password for trading account?
Login > Dashboard > click on down arrow on the right of the account > Change Password > Enter ‘New Password’ > confirm ‘New Password’.
- How to change password for client portal access?
Login > My Account > Profile > click on the edit icon next to the existing email address